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SWR missing a few screws

October 10th, 2006 Leave a comment Go to comments

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I had my SWR SM-900 bass amp sent in for repairs over a year ago, and I finally get a call from Good ‘n Loud it’s back. Awesome! I go to Good ‘n Loud, we take it out of the packaging, and realize it’s missing most of its screws that hold the chassis together. We counted over 20 screws missing. Some of the screws that weren’t missing, weren’t even the correct screws. Some of them were silver instead of black, and a few were bigger and didn’t sit flush with the chassis.

Whoever sent that back to Good ‘n Loud has been smoking way too many drugs on the job, and should be fired for being such an idiot. SWR has some of the best bass amplifiers on the market, but I’m beginning to wonder if their customer service is nose-diving since Fender bought them. Either way, I want some results, and I want them now. I emailed SWR’s customer service and look forward to posting their reply on my website.

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